Ways to Check Your Disability Claim Status

1. Online Through Your “my Social Security” Account

The fastest and most convenient way to check your claim status is by creating or logging into your my Social Security account at www.ssa.gov/myaccount.

With this account, you can:

• View the status of your SSDI or SSI application.
• Check for updates or additional document requests.
• See any scheduled appointments, such as Consultative Exams (CEs).
• Track the progress of an appeal if you filed one.

2. Call the Social Security Administration (SSA)

You can call the SSA’s toll-free number at 1-800-772-1213. SSA representatives can provide general updates on your claim and answer questions about the process.

3. Contact Your Local SSA Office in Massachusetts

For more specific questions or assistance, you can reach out to your local SSA office. In-person or phone appointments may provide more detailed information about your case.

You can find your nearest Massachusetts SSA office using the SSA Office Locator on www.ssa.gov/locator.

4. Follow Up with Disability Determination Services (DDS)

Since Massachusetts DDS evaluates the medical portion of your claim, you can also contact them directly for updates while your case is being reviewed.

• DDS can provide information on the current status of medical evidence reviews or Consultative Exams.

How Long Does It Take to Process a Disability Claim?

• Initial applications typically take 3 to 6 months.
• If you file an appeal, each level (reconsideration, hearing, etc.) adds additional processing time.
• Checking your claim status regularly helps ensure you don't miss important updates or deadlines.

Common Reasons to Check Your Claim Status

• To confirm your application was received.
• To ensure the SSA has all necessary documents.
• To track the progress of your case review.
• To respond quickly to requests for additional information.
• To monitor the status of an appeal if you’ve been denied.